Hello24.it

Overview

The Hello24 platform was designed to redefine customer interaction through AI-driven automation. We created a seamless system that manages incoming calls, handles bookings, and captures qualified leads - all while keeping professionals instantly connected via WhatsApp. Powered by a conversational MCP agent, Hello24 transforms every call into a smart, efficient customer experience.

Website

Deliverables

Brand strategy and positioning

UX/AI strategy

Conversational UI

AI Mobile App

Hello24 serves businesses across diverse customer journeys and service scenarios. We built a system that simplifies every interaction without losing precision - turning complex communication flows into effortless, human-like experiences.

Challenges

Many businesses struggle to handle customer calls efficiently - missing opportunities, losing leads, and spending hours on repetitive questions. Their communication flow often feels disjointed and manual, lacking the immediacy and consistency today’s users expect from digital-first interactions.

Solution

Hello24 was built as a unified AI customer service platform that brings automation and intelligence to every touchpoint. We designed a system capable of answering calls, managing bookings, and capturing leads - all connected through a conversational interface that enhances trust, speed, and efficiency across the entire customer journey.

Hello24 gave us the structure and intelligence we needed to manage customer calls effortlessly. The team delivered with precision and insight - not just building a system, but transforming the way we connect with our clients. It feels like having a smart assistant that truly understands our business.

Paolo Gargali

Owner, Gargali Studio

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